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Gifts & Receipts

Sapling connects gift entry, recurring giving, receipt templates, generated receipt files, delivery history, refunds, failed payments, soft credits, passthrough gifts, year-end statements, and Sapling Pay context.

Why it matters

One connected place for this work.

Gift work is where fundraising, finance, and stewardship collide. Sapling is designed so the gift record does not stop at amount and date: it can carry donor context, payment truth, receipt status, recurring cadence, refund history, soft crediting, passthrough logic, year-end statements, and the review state staff need to explain what happened later.

Gift operations preview

Every gift should stay explainable after the money moves.

Sapling keeps receipt status, recurring commitments, refund review, year-end statements, soft credits, passthrough context, and Sapling Pay transaction truth beside the gift record.

Needs receipt

18

Generate, email, print, or mark sent

Recurring watch

7

Past-due or card-update attention

Refund review

3

Original gift, notice, and net impact preserved

Year-end ready

246

Donor statements by year and gift scope

Gift review queue

Demo records
Jennifer Lee$5,000Receipt emailedSoft credit · DAF
Rowan Vale$4,410ReceivedCampaign gift · Sapling Pay
Priya Calder$250/moRecurring activeNext expected Oct 1
Northstar LLC$1,200Refund notice pendingPartial refund
Receipt files stay attached
Exceptions preserve history
Year-end work is queueable

The gift record carries the operational truth

Sapling gifts are meant to be understandable after the fact. A staff member should be able to see the donor, amount, date, campaign, fund, payment method, receipt treatment, recurring status, related credits, and exceptions without chasing spreadsheets or processor screens.

  • Gift amount and date
  • Campaign, fund, and segment
  • Payment method and processor context
  • Gift ID and source references
  • Donor and contact history

Receipting is a queue, not a scramble

Receipt work is built around reviewable queues and repeatable templates. Teams can generate receipts, email them, download PDFs, batch-generate missing receipts, export generated receipts, and keep delivery state attached to the gift.

  • Receipt templates
  • Generated receipt PDFs
  • Bulk receipt generation
  • Bulk receipt email
  • Delivery history

Voids, reissues, and refund notices preserve the record

When a gift changes, Sapling should not erase the original story. Voiding a receipt returns the gift to needs-receipt state with a recorded reason. Refunds create linked reversal context, support partial or full returns, and can generate donor-facing refund notices.

  • Void reason and timestamp
  • Receipt reissue flow
  • Linked refund rows
  • Refund notice PDF
  • Refund notice email

Recurring giving is visible where staff work

Recurring commitments are derived from gift records and grouped by donor, cadence, amount, fund, and campaign. Sapling can flag past-due expected gifts, estimate monthly recurring revenue, and show contact-level recurring giving without separating the relationship from the payment pattern.

  • Active recurring commitments
  • Past-due expected gifts
  • Cadence and amount tracking
  • Estimated monthly recurring revenue
  • Contact-level recurring view

Complex attribution stays explainable

Nonprofit gifts often involve more than one party. Sapling is built to keep DAFs, passthrough entities, soft credits, matching gifts, anonymous gifts, sponsorships, event gifts, and special receipt treatment connected without flattening the donor story.

  • DAF and passthrough gifts
  • Soft credits
  • Matching gifts
  • Anonymous and miscellaneous giving
  • Event and sponsorship context

Year-end and finance review are part of the same flow

Receipts and statements are not just one-off documents. Sapling supports year-end donor statement queues by year and gift scope, manual marking for printed or mailed statements, and finance-friendly context around exports, refunds, payments, and reconciliation.

  • Year-end donor queue
  • Year-end email and download
  • Deductible, DAF, QCD, or all-gift scope
  • Manual sent marking
  • Export and reconciliation context